FanTix TERMS AND CONDITIONS APPLICABLE TO BUYERS

Article 1. Definitions

The terms used in these Terms and Conditions shall have the following meaning:

  1. Controller means FanTix Prosta Spółka Akcyjna, headquartered in Warsaw (00-666), at ul. Noakowskiego 12/20, 00-666 Warsaw, registered in the Register of Entrepreneurs maintained by the District Court for the Capital City of Warsaw, 12th Commercial Division of the National Court Register, under KRS number: 0001200690, with share capital of PLN 1,000, NIP (VAT ID): 7011282856.
  2. FanTix means an online marketplace service, operated by the Controller, available at the domain FanTix.pl, where sales agreements for Goods are concluded between the Seller and the Buyer, in accordance with these FanTix Terms and Conditions.
  3. Account means a User’s account on FanTix, through which they can manage the data they have provided and use the services of FanTix.
  4. Buyer means a User who is registered on FanTix for the purpose of purchasing Goods.
  5. Unregistered Buyer means a natural person with full legal capacity, a natural person with limited legal capacity to the extent they can acquire rights and incur obligations under applicable law, a legal person, or an organisational unit without legal personality but granted legal capacity by law, who purchases Goods without logging into an Account.
  6. Seller means a User who is an entrepreneur within the meaning of the Polish Civil Code and is registered on FanTix for the purpose of selling Goods.
  7. Goods means an item, service, or right that is the subject of offers or sales agreements concluded on FanTix.
  8. User means a natural person with full legal capacity, a natural person with limited legal capacity to the extent they can acquire rights and incur obligations under applicable law, a legal person, or an organisational unit without legal personality but granted legal capacity by law, who has gained access to the services provided by the Controller within FanTix, under the terms set out in these Terms and Conditions, including both Buyers and Sellers.
  9. Agreement means an agreement for the provision of electronic services within FanTix, concluded between the Controller and the User.
  10. Sales Agreement means a sales agreement concluded on FanTix between the Seller and the Buyer.
  11. Ancillary Services mean services or functionalities provided or made available by the Controller, Sellers, or third parties, including services provided under separate terms and conditions, which support the Controller’s core business or facilitate the conclusion of Sales Agreements, including, among others, through financing, securing, or advertising Goods.

Article 2. General Provisions

  1. These Terms and Conditions set out the rules and conditions for Buyers’ use of the electronic services provided by the Controller within FanTix, as well as the rules for purchasing Goods.
  2. The provisions of these Terms and Conditions apply to both Logged-in Buyers and Unregistered Buyers.
  3. Using FanTix requires access to a device with an Internet connection, equipped with software for browsing and using websites, as well as access to a properly configured e-mail account, the address of which was provided during registration.
  4. It is possible to report to the Controller the posting on FanTix of data or Goods of an unlawful nature.
  5. The proper functioning of FanTix requires periodic technical interruptions in order to carry out maintenance work and to introduce changes and improvements to the IT system. The Technical Interruptions Policy constitutes an appendix to these Terms and Conditions.

Article 3. Registration and Login

  1. An Agreement is concluded at the moment of registration or at the moment a Sales Agreement for Goods is concluded by an Unregistered Buyer with a Seller on FanTix.
  2. Registration is carried out by completing the electronic registration form with data, including an e-mail address, contact phone number, and password.
  3. Registration and login to FanTix may also be carried out using a username (login) and password from other online services that provide this option and are functionally linked to FanTix (i.e., Google). Data provided and collected in this manner on FanTix is treated as if it were submitted by the User during Account registration.
  4. The Account contains the data provided by the User as well as the history of their activity on FanTix. In the event of any changes to the data disclosed in the Account, the User is obliged to promptly update it using the form available in their Account. Updating data that cannot be edited in the form requires sending this data to the Controller via the electronic contact form or by sending an e-mail from the website to the address: kontakt@fantix.pl. The User is responsible for the consequences of providing or maintaining incomplete, outdated, or inaccurate data.
  5. The e-mail address provided during registration is used for logging in. Changing the e-mail address used for logging in is not possible.
  6. The condition for registering an Account is being at least 16 years old.

Article 4. Using FanTix

  1. The User may not use their Account in a manner inconsistent with the nature and purpose of FanTix, in a way that disrupts other Users’ use of the services, or provide content of an unlawful nature.
  2. The User must not share their Account with others for use, in particular by disclosing their access password. The User is obliged to immediately inform the Controller if their Account access data has been taken over by third parties and, as far as possible, clarify the circumstances of such takeover.
  3. A User may have more than one Account; however, they may not use them to perform any actions that violate the provisions of these Terms and Conditions, nor to circumvent limits set by Sellers on the purchase of Goods of a specific type.
  4. Any aggregation and processing of data and other information available on FanTix for the purpose of further sharing it with third parties, whether through other online services or offline, is prohibited without the Controller’s consent. The use of FanTix designations, including distinctive graphic elements, without the Controller’s consent is also prohibited.

Article 5. Conclusion of Sales Agreements on FanTix

  1. The Seller sets the sale price of Goods and may change it at any time before the conclusion of a Sales Agreement.
  2. When a Buyer selects one or more Goods for purchase, the Seller is obliged to clearly specify all additional fees and/or costs associated with the Goods and the Sales Agreement, including in particular: a) the sale price of the Goods; b) service fees (if applicable); and c) other fees charged by the Seller or third parties, including, among others, the cost of delivery of the Goods.
  3. In addition to the fees listed above, the offer also includes fees charged by the Controller.
  4. In the case of offers for the sale of tickets to cultural events, tickets purchased by the Buyer are subject to the conditions specified by the Seller and the venue, as well as all applicable legal provisions and regulations, including restrictions on refunds, resale, or transfer of tickets.
  5. Before selecting the “Buy and Pay” option, the Buyer is obliged to provide the data necessary to perform the Sales Agreement, i.e., their first and last name or company name, shipping address (e-mail address or physical address), and phone number or other data required for the sale of the Goods. At the moment of concluding the Sales Agreement, the Buyer consents to the transfer of their data necessary for the performance of the concluded Sales Agreement to the Seller, in particular their contact information.
  6. To conclude a Sales Agreement, it is required to click “Buy and Pay” for paid events, complete the payment details, and pay the price of the Goods, or click “Register” for free events.
  7. A Sales Agreement for Goods between the Seller and the Buyer is concluded at the moment the Buyer makes payment for the Goods.
  8. The Seller may stipulate in the content of the Goods offer that the effective conclusion of the Sales Agreement requires the acceptance of the purchase by the Seller. In such cases, the Seller is obliged to include in the offer a clear statement of the above condition and the deadline by which the acceptance must be made, under the penalty of the Sales Agreement not being concluded. The Buyer will receive an order confirmation after the Seller’s acceptance and payment of the price of the Goods. In the event that the Seller refuses to accept the order or the deadline for such acceptance expires without effect, the Buyer will immediately be informed that the order has been cancelled and that payment for the Goods will not be processed.
  9. Upon receiving the Order Confirmation, depending on the payment processing method selected by the Seller, the Buyer agrees that FanTix or an external payment processor acting on behalf of the Seller or the Controller may charge or authorise an amount corresponding to the value of the Sales Agreement from the chosen payment method.
  10. All Goods consisting of tickets for cultural events purchased by the Buyer are subject to the conditions regarding the tickets, the event, and the venue, as well as applicable legal provisions, including restrictions on resale or transfer of tickets.
  11. In the event of any questions or concerns after purchasing Goods, the Buyer should contact the Seller directly.
  12. The Seller is obliged to comply with applicable legal provisions, in particular those relating to transactions with consumers and the associated information obligations.
  13. The Controller may make a declaration of withdrawal from the Sales Agreement on behalf of the Seller. This authorisation is intended to protect the interests of the Buyer in the event of a likely failure by the Seller to fulfil their obligations. This authorisation has been introduced to facilitate the termination of a Sales Agreement that is likely not to be fulfilled, in order to reduce the costs for the Parties, including the Buyer, associated with attempts to enforce the Sales Agreement by the Seller in the absence of the Buyer’s cooperation.
  14. Users should archive information about Sales Agreements concluded on FanTix on their own.
  15. Changing the delivery address requires agreeing on new delivery terms with the Seller.
  16. The Controller is not a party to the Sales Agreement concluded between the Seller and the Buyer and is not responsible for its content or performance.

Article 6. Payments for Goods

  1. The Buyer may make payment: a) upon delivery of the Goods – if the Seller allows this method, b) by bank transfer to the Seller’s account indicated by the Seller in the content of the Goods offer, c) electronically via FanTix – using the payment methods provided by a specialised payment institution with which the Controller or Seller has concluded an agreement.
  2. If the Buyer chooses to pay electronically via FanTix, in particular using payment cards with online payment functionality, BLIK, bank transfers, or instalments through credit intermediaries, they will be redirected to a website enabling such payment, the operation of which is the responsibility of the payment institution.
  3. The Buyer may not cancel a bank transfer order after it has been executed. Payment is considered made at the moment the Seller receives the funds. In the case of incorrectly completed bank transfer details, the Buyer may not raise claims against the Seller regarding non-performance or improper performance of the Sales Agreement if this circumstance results from incorrect data.
  4. To enable Buyers to make electronic payments for Goods, the Controller or Seller enters into an appropriate agreement with a specialised payment institution, which processes Buyers’ electronic payments for Goods purchased through FanTix.

Article 7. Services Provided Electronically

  1. With the User’s consent, i.e., pursuant to Article 6(1)(a) of the Regulation referred to in Article 8(1) of these Terms and Conditions, the Controller, the Seller, or another designated entity may provide the following services electronically (hereinafter also referred to as “Electronic Services”): A) Newsletter service; B) Alert service; C) Reminder service.
  2. The “Newsletter” service consists of the free sending of advertisements and commercial information, in particular about promotions, selected Goods, contests, new features on FanTix, as well as services provided by the Controller. The service consists of sending selected content via e-mail.
  3. The “FanTix Alert” service consists of the free receipt by the User of information about content specified by them, in particular regarding the availability of specific Goods, events, artists, or other information designated by the User, sent to the e-mail address provided by them. The information provided as part of the Alert may constitute commercial information.
  4. The “FanTix Reminder” service consists of sending messages to Users via e-mail, text messages, push notifications, as well as displaying dedicated advertising offers.
  5. The User has the right to withdraw the consent referred to in paragraph 1 above at any time, provided that the Controller and the User acknowledge that Electronic Services provided before the withdrawal of consent are considered to have been provided based on the previously granted consent.
  6. The Controller may also offer other services provided electronically, aimed at supporting and enhancing the use of FanTix and its main features.
  7. The use of the services listed in this paragraph does not entail any monetary charges for the User. The User shall bear only the cost of the Internet connection specified by their telecommunications operator.
  8. Furthermore, the Controller reserves the right to: a) temporarily disable individual Electronic Services if necessary for technical reasons (e.g. maintenance, modifications or system repairs), b) completely discontinue the provision of individual Electronic Services after prior notification to Users using that service, without having to provide a reason, c) discontinue the provision of individual Electronic Services to a specific User if they take actions that interfere with the uninterrupted use of these services by other Users, or engage in activities that violate the law or these Terms and Conditions.

Article 8. Scope of Personal Data

  1. The scope of Personal Data processed by the Controller may vary depending on which services or functionalities provided by the Company you use.
  2. The scope of personal data necessary to use specific FanTix features:

a) when registering an Account:

• first name, last name, e-mail address, password, telephone number;

b) when using the Account:

• additionally, information about Users' activities on FanTix is processed, including purchase history and selected payment methods, invoice details for natural persons and invoice details for legal entities, transaction history

c) in the event of concluding a Sales Agreement:

• first name, last name, e-mail address, telephone number, bank account number

d) in the event of concluding a Sales Agreement with delivery of Goods (regardless of whether the transaction takes place with or without Account registration):

• recipient's first and last name, delivery address (city, street, house and flat number, and postcode) and telephone number;

e) in case the Buyer wants to receive a VAT invoice:

• name of the business entity, NIP (VAT ID), address of the entity and other detailed information about the entity,

Article 9 Processing of Personal Data

  1. The personal data provided by the User is collected and processed by the Controller in accordance with applicable law, in particular in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016, (the “Regulation”), these Terms and Conditions, and the Cookie Policy, which apply to Users who are natural persons.
  2. The Controller and the Seller are co-controllers of the personal data of Buyers within the meaning of the relevant provisions of the Regulation. The agreements between the Controller and the Seller are available in the FanTix Terms and Conditions applicable to Sellers, available at: fantix.pl/en/regulations.
  3. The responsibility for fulfilling information obligations rests with the Controller and the Seller. The Buyer has the right to submit a request to exercise their rights to the Controller or the Seller, and these entities will forward the User's request to each other. Each entity is responsible for security and compliance with regulations (including the purposes of personal data processing).
  4. Subject to Article 7(1) and Article 9(10), the Controller shall process the User's personal data solely for the purpose of performing this Agreement and the Sales Agreements, in accordance with Article 6(1)(b) of the Regulation. The provision of personal data by the User is voluntary, but necessary for the proper performance of these agreements.
  5. In connection with the processing of personal data, the User is entitled to:

a) The right to access the content of data, in accordance with Article 15 of the Regulation: Upon the User's request for access to their data, the Controller shall inform the User whether they are processing their data and shall inform the User about the details of the processing in accordance with the Regulation, as well as grant the User access to their data. Access to the data will be provided by sending a copy of the data electronically. In the event of a request for another copy of the data in paper form, the Controller has the right to charge the User with the costs associated with preparing and sending it in such form, in accordance with Article 15(3) of the Regulation.

b) The right to correct personal data, in accordance with Article 16 of the Regulation: The Controller shall rectify incorrect data at the User's request.

c) The right to have data deleted, in accordance with Article 17 of the Regulation, to the extent that the data is no longer necessary for the performance of the Sales Agreement, in particular for the release or delivery of the purchased item, the full performance of the purchased service or the verification of the acquired right, and the deletion of such data does not conflict with the regulations applicable to the Controller, in particular accounting regulations.

d) The right to have the processing of data restricted, in accordance with Article 18 of the Regulation, to the extent that the Controller may restrict the processing of personal data in the context of the regulations applicable to it and to the extent that this does not infringe upon the Controller's right to pursue its claims against the User.

e) The right to object to data processing, in accordance with Article 21 of the Regulation: If the User raises an objection to the processing of their data based on their specific situation and the data is processed by the Controller on the basis of the Controller's legitimate interest, the Controller shall take the objection into account, unless there are legally justified grounds for processing on the part of the Controller that override the interests, rights and freedoms of the person raising the objection, or grounds for establishing, pursuing or defending claims.

  1. In cases where data processing is based on Article 6(1)(a) of the Regulation, i.e., consent to the processing of personal data, the data subject has the right to withdraw this consent at any time, without affecting the lawfulness of the processing carried out on the basis of the consent prior to its withdrawal.
  2. The right to lodge a complaint with the supervisory authority – the Inspector General for Personal Data Protection, in accordance with the provisions of generally applicable law.
  3. The User's personal data is transferred to another User who is a Seller solely for the purpose of performing the agreement concluded by these persons in FanTix.
  4. When processing personal data, the Controller applies solutions tailored to the scale and nature of the processing, ensuring the highest level of protection for data subjects, resulting from both the technological and organisational solutions used.
  5. The User's personal data may be transferred by the Controller to third parties who, at its request, perform tasks related to the performance of the Agreement or the Goods Sale Agreement, as well as to entities providing services to the Controller, e.g. analytical, marketing or notification delivery services.
  6. The Controller shall oblige all entities to whom it entrusts the User's personal data to implement appropriate security measures for such data.
  7. Personal data is stored on the FanTix website during the lifetime of the Account and after its deletion for the time necessary to perform the Sales Agreement, in particular to issue or deliver the purchased item, fully perform the purchased service or verify the acquired right, determine, pursuing and enforcing claims, as well as reviewing complaints and requests from Users arising from the Agreement, in order to protect the legitimate interests of the Controller, in accordance with Article 6(1)(f) of the Regulation.
  8. In the event of any changes to the data referred to in this Article, the User shall immediately inform the Controller in order to update their personal data.
  9. The Controller uses profiling within the meaning of Article 4(4) of the Regulation in relation to Users in order to present selected offers tailored to individual Users. The User has the right to object to such profiling at any time, free of charge.
  10. All rights to which Users are entitled, as listed in Article 9(5) of these Terms and Conditions, shall be exercised upon transfer from the Account for the purpose of identity verification.
  11. In connection with its activities, the Controller enables Users to use ancillary services provided or made available by the Controller, Sellers or third parties. Ancillary services also include insurance services. Ancillary services may be provided or made available on the terms set out in these Terms and Conditions or in separate terms and conditions for such services or functionalities.
  12. The Controller may also participate in the provision of ancillary services by third parties, e.g. by: a) providing Buyers with information about the services and offers of third parties; b) mediating in the conclusion of agreements by Buyers for the provision of ancillary services by third parties, including by providing services related to, among other things, the financing and securing of Sales Agreements, such as insurance or consumer credit for the purchase of Goods.
  13. In the case described above, the Controller may act as a processor of personal data on behalf of the entity that provides services to the Buyers.
  14. When using ancillary services provided by third parties, the rules for processing Buyers' personal data may be included in documents made available by these entities on external websites or services, e.g. in the terms and conditions of such a service or in the privacy policy.
  15. Detailed information on the processing of Users' personal data can be found in FanTix's Privacy Policy, available at: https://fantix.pl/pl/polityka-prywatnosci.
  16. The Controller may collect Users' personal data through technologies such as cookies, tracking pixels and locally shared objects (e.g. in a browser or on a device). We describe in detail how the Controller uses this type of technology in our Cookie Policy.
  17. In order to carry out marketing and analytical activities and in connection with the operation of the User Account, the Controller uses profiling in certain cases. This means that, thanks to the automatic processing of personal data, the Controller evaluates selected factors and information concerning Users, in particular activities undertaken on FanTix, including on the basis of purchases made, history of offers viewed and services used, in order to analyse their behaviour or make predictions for the future. This allows for better tailoring of the displayed content to the individual preferences and interests of the User.

Article 10. Role and Responsibility of the Controller

  1. The Controller provides IT tools enabling Users to conclude sales agreements, but is not responsible for the behaviour of Users, nor for their failure to perform or improper performance of factual or legal actions in connection with the concluded Sales Agreements, nor is it responsible for the consequences of actions taken by Users and third parties, which constitute a violation of the provisions of the Terms and Conditions or the law. In particular, the Controller shall not be liable for the non-conclusion or invalidity of Sales Agreements concluded between Users as a result of the actions or omissions of Users.
  2. After concluding the Sales Agreement, if the type and specific nature of the Goods allows them to be delivered to the Buyer electronically, and the Buyer has not selected another shipping option available in the terms and conditions of sale, the Goods shall be sent to the Buyer via FanTix to the e-mail address provided by the Buyer. For all other forms of delivery, the Goods are sent directly by the Seller to the Buyer's address.
  3. The Controller shall not be liable for the accuracy and reliability of information provided by Users, nor for the Users' capacity to be a subject of legal transactions.
  4. The Controller does not check the Goods offered on FanTix, but has the right to remove any Goods listed, in which case the Seller will be notified. The Controller may remove the listed Goods if the actions related to their listing violate the law, the provisions of the Terms and Conditions, or if the offer is displayed incorrectly. If part of the displayed Goods has been sold before the displayed Goods are removed, the sales agreements remain valid.

Article 11. Complaints Concerning the Agreement with the Controller

  1. The User may lodge a complaint if the Agreement is not performed by the Controller or is performed in breach of its terms or legal regulations.
  2. Complaints may be submitted using the electronic contact form or in writing to the Controller's address. The complaint should include at least a contact e-mail address, the e-mail address provided during registration, a description of the objections raised, and the expected resolution of the matter.
  3. If the data or information provided in the complaint needs to be supplemented in order to properly process the complaint and satisfy the User's request, before processing the complaint, the Controller will contact the complainant at the contact e-mail address to request that it be supplemented within the specified scope and time limit. Failure to meet the deadline may result in the complaint being dismissed. The act of requesting the User to supplement the complaint interrupts the time limit for its examination. This provision shall not prejudice mandatory provisions of law insofar as they grant greater protection to consumers.
  4. The Controller shall consider the complaint within 14 days of receiving it in the correct form, with the proviso that the Controller may refuse to examine complaints submitted more than 90 days after the reasons for the complaint became apparent, unless the complaint was submitted by a consumer.
  5. The response to the complaint will be sent only to the contact e-mail address.

Article 12. Termination of the Agreement

  1. The Agreement between the Buyer and the Controller is concluded at the moment of registering the Account for an indefinite period.
  2. The Agreement may be terminated by the Buyer by deleting their Account from FanTix. Termination of the Agreement shall not affect the validity of previously concluded Goods Sales Agreements or the obligation to pay service fees or other charges related to the purchase of Goods.
  3. The Agreement may be terminated by the Controller with a seven-day notice period, stating the reasons for termination. The termination notice shall be sent electronically to the e-mail address provided during registration.
  4. Upon termination of the Agreement, the User loses access to the Account, including the data contained therein, and it is not possible to restore it. In the event of a breach by the User of these Terms and Conditions, the law, good manners or the rights of third parties, the Controller, while retaining the right to terminate the Agreement, may suspend the provision of services in whole or in part until the matter is clarified. This applies in particular to situations where the User fails to fulfil the concluded sales agreements, as well as where they have downloaded or used in any way, the materials available on FanTix without the Controller's consent.
  5. The Controller reserves the right to terminate the Agreement with immediate effect in the event of persistent violation of the provisions of these Terms and Conditions.

Article 13. Final Provisions

  1. If it becomes necessary to amend the Terms and Conditions or the scope of services provided under FanTix, the Controller shall notify the User thereof and at the same time offer them the option of continuing the Agreement under the new terms and conditions.
  2. The amendment to the Terms and Conditions shall become effective on the date specified by the Controller.
  3. After logging into FanTix, the User will be notified of any amendments to the Terms and Conditions and the date on which they will come into effect. In the case of unregistered Buyers, acceptance of the Terms and Conditions, including any amendments, takes place each time a Sales Agreement is concluded.
  4. If any provision of these Terms and Conditions is found to be invalid or unenforceable by a court or other competent authority, the remaining provisions shall remain valid.
  5. Polish law shall govern all rights and obligations arising from these Terms and Conditions.
  6. Any disputes related to the performance of the Agreement by the Controller shall be settled by the competent common courts, with disputes with Users who are not consumers being settled by the court with local jurisdiction over the Controller's registered office.
  7. Consumers may also use out-of-court methods of pursuing claims before Permanent Consumer Arbitration Courts at Provincial Inspectorates of Trade Inspection. Information on how to access the above-mentioned dispute resolution mode and procedures can be found at www.uokik.gov.pl in the “Consumer dispute resolution” tab.
  8. The provisions of these Terms and Conditions in relations between the Controller and the Buyer who is a consumer shall not prejudice the applicable provisions of law, the application of which cannot be excluded and which grant consumers broader protection.
  9. The following Appendices form an integral part of the Agreement: Appendix 1 – Technical Break Policy, Appendix 2 – Information on the Right to Withdraw from the Agreement and a Template of a Withdrawal from Agreement Statement.

Appendix 1 – Technical Break Policy

  1. The proper functioning of FanTix requires periodic technical interruptions in order to carry out maintenance work and to introduce changes and improvements to the IT system. The Controller shall inform Users on the FanTix main page and/or on the fantix.pl/pl/komunikaty website about the date and duration of the interruption at least 24 hours in advance. In order to minimise the inconvenience caused by technical breaks, these breaks will be planned for a period not exceeding 12 hours and will take place at night.
  2. Despite exercising due diligence, the Controller cannot rule out the possibility of malfunctions or technical errors in the operation of FanTix.
  3. A technical failure is defined as unforeseen damage or destruction of technical equipment causing an interruption in the use of FanTix services by the vast majority or all Users.
  4. A technical error is defined as any technical issue related to the functioning of FanTix other than a technical failure.
  5. The Controller will provide up-to-date information about any malfunctions and technical errors on the FanTix main page and/or on the fantix.pl/pl/komunikaty website.
  6. Decisions regarding possible refunds of fees related to interruptions, failures and technical errors will be made by the Controller on an individual basis, upon a reasoned and justified request from the User, after the interruption has ended and the failure or technical error has been rectified, taking into account the type and duration of the disruption and the extent of its negative effects on the User.

Appendix 2 – Information on the Right to Withdraw from the Agreement and a Template of a Withdrawal from Agreement Statement

  1. Information on the Right to Withdraw from the Agreement Within 14 days of concluding an Agreement for the provision of electronic services with FanTix P.S.A. (Controller) , a Buyer who is a consumer may withdraw from it without giving any reason. The withdrawal statement may be submitted by sending a statement to the Controller (the statement shall be deemed submitted when the Controller has had the opportunity to review its content). The above deadline shall be deemed to have been met if the statement of withdrawal is sent before its expiry (regardless of the date of receipt by the Controller). It is possible to use the statement template available below. However, the right to withdraw from the Agreement shall not apply to a User who has taken actions as a result of which the Controller has commenced the provision of services, in particular if they have taken any action expressing their willingness to conclude an agreement covering the Goods (in accordance with Article 6(1) of the FanTix Terms and Conditions).
  2. Template of a Withdrawal from Agreement Statement Sender: First and last name: Email address provided during registration:

Addressee:

FanTix p.s.a.

ul. Noakowskiego, nr 12/20, 00 – 666 Warszawa

email: info@fantix.pl

I hereby declare that I am withdrawing from the Agreement for the provision of electronic services in FanTix concluded on ____________ /date of registration/, as I did not use the services within 14 days of registration.

/legible signature/